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Juul CEO Lays Out Plans For ‘Sustainable Path’ To Steady Firm

They are also moving their headquarters from San Francisco to Washington D.C.

Juul Labs Inc. will lay off a third of its workforce, exit several countries and relocate its headquarters in an effort to set the e-cigarette giant on “a sustainable path” after declining sales and a regulatory crackdown forced the company to rethink its strategy, Chief Executive Officer K.C. Crosthwaite explained in a virtual meeting with employees Tuesday.

Cutting 900 jobs will help “to align the organization with where we are today,” Crosthwaite said in an email after the meeting, which was streamed around the globe to employees, who could submit questions on Slack. Taken on top of the 650 positions eliminated late last year, Juul will have slashed its workforce by almost 40% in one year. It’s a dramatic turn for a company that was hiring 300 people a month at one point.

In addition, Juul will stop doing business in South Korea and explore its options in Austria, Belgium, France, Portugal and Spain after concluding those markets aren’t sustainable.

“This may feel like a retreat from the international market, but it is not,” Crosthwaite said. “Rather, it is about setting up the company for long-term success. We will no longer scale for the sake of expansion.”

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